(208) 465-7050

Frequently Asked Questions

Ordering and Shipping

Return Policy: We want you to be fully satisfied with your purchase from LeathersOutWest.com. If you are not fully satisfied, you may return the purchase within 15 days from the day the order was placed for a refund of the purchase price, less shipping and a 20% restock fee. You must contact us before shipping any item back to us.

Damages: We will exchange an item(s) if it is found to be damaged within 5 business days from the date the product was delivered. You will need to contact us and describe the problem found with the product. All items will be inspected upon delivery to our warehouse.

International Orders: We typically do not ship internationally, or to Hawaii or Alaska. At this time, we ONLY ship to the Continental United States. If you are outside the continental US, and would like to purchase an item, please contact us, and we will quote shipping to you.

Shipping Time Frame: Once we have confirmed that the item you are ordering is in stock, an invoice will be sent to you via Paypal, within the next business day. After your order has been paid, it will be processed for shipment. Most orders are processed, picked, packed, and shipped within 1-3 business days after the order is paid. If your order consists of more than 3 items it can take up to 4-5 business days to prepare and ship.

Our standard procedure is to ship an order with the items that are available to ship. All out of stock items will be placed on back order, you will be notified of this once your order has been shipped.

Privacy Policy

Your privacy is of utmost importance to us. LeathersOutWest.com makes it our responsibility and takes it very seriously to protect the data you provide us. The data you provide us (email addresses, phone numbers etc.) are held in confidence and will not be sold. When you send email or other communication to us, we may retain that information in order to process any question you may have, or to communicate information to you relevant to our site. None of this information will ever be sold to a third party.

Links: Our website contains links to other third party websites. These are not covered under our privacy policy. Please review the privacy policies of those websites.

Disclaimer: We make every effort to preserve your privacy. We may need to disclose personal information when: 1) the good-faith belief that such action is necessary in order to comply with the law or legal process served on our website 2) to establish our legal rights or defend against claims.

Choose a category: